TropiBlendz is committed to protecting privacy and data of all its customers. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you visit our website or purchase our products. By using our website, you agree to the terms of this policy.
1. Data Collection
1.1 Personal Information: We collect personal information provided to us during the following activities like, creating an account, placing an order or contacting customer service. This may include your name, email address, phone number, shipping and billing address and payment information.
1.2 Payment Information: Payment details such as credit card numbers, are collected securely through our payment processing partners CC Avenue and PhonePe. These are not stored on our servers.
1.3 Automatically Collected Information: We collect certain information automatically when you visit our website, including IP address, browser type, operating system and browsing behavior.
1.4 Cookies and Tracking Technologies: We use cookies to enhance your browsing experience, personalize content and ads, provide social media features, and analyze our traffic. These cookies help us understand our customer’s behavior and improve upon our website’s functionality. We gather insights on usage patterns to tailor our services and marketing efforts more effectively.
2. Cookies
2.1 Usage: Our website uses cookies to personalize your experience, remember your preferences and track your site usage pattern for analytics and marketing purposes.
2.2 Types of Cookies: We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until you delete them).
2.3 Managing Cookies: You can manage your cookie preferences through your browser settings. However, disabling cookies may affect and change your ability to use certain features of our website.
2.4 Third-Party Cookies: Third-party services, such as analytics providers and advertisers also use cookies on our website. We do not control these cookies, and you should review the privacy policies of these third parties.
3. Data Usage
3.1 Order Processing: We use your personal and payment information to process and fulfill your orders, including shipping and providing customer support.
3.2 Marketing: With your consent, we may use your contact information to send you promotional materials, newsletters, and updates about our products and services.
3.3 Site Improvement: Information collected automatically is used to analyze trends, administer the site, and improve our website’s functionality and user experience.
4. Data Sharing
4.1 Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, and servicing you. These include payment processors, shipping companies, and marketing service providers.
4.2 Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., court orders or government regulations).
4.3 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the new owners.
5. Data Security
5.1 Encryption: We use industry-standard encryption technologies, including SSL (Secure Sockets Layer) for securing all transactions and data transmission that take place on our WooCommerce website. We ensure that your personal and payment information is encrypted during transmission and protected from unauthorized access.
5.2 Secure Servers: Our servers are secured with advanced security measures to prevent unauthorized access, data breaches, and other security threats.
5.3 Access Controls: Access to your personal information is restricted to employees and service providers who need the information to perform their job duties.
6. Customer Rights
6.1 Access: You have the right to request access to the personal information we hold about you.
6.2 Correction: You can request that we correct any inaccurate or incomplete information.
6.3 Deletion: You have the right to request the deletion of your personal information, subject to certain legal exceptions.
6.4 Opt-Out: You can opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions provided in the emails or contacting our customer service.
6.5 Data Portability: You can request a copy of your personal information in a structured, commonly used, and machine-readable format.